By completing the “SAP Certified Application Associate – SAP Service Cloud 2011” certification exam, the candidate may demonstrate that they have a solid understanding of the subject and practical experience in implementing SAP Service Cloud projects. This certification demonstrates that the applicant possesses the fundamental knowledge necessary for an application consultant and is competent to use the related prerequisite abilities practically while working on a project under the guidance of an experienced consultant.

Topic Areas

C_C4H460_04 – SAP Certified Development Associate – SAP Cloud for Customer 2011 exam covers the following topics:

Service Objects  > 12%
User Management  8% – 12%
Communication Channel and Knowledge Base  8% – 12%
Service Business Process  8% – 12%
Service Elements and Notification  8% – 12%
Data Management  8% – 12%
Basic Setup Settings  8% – 12%
Reporting  < 8%
Maintenance Plan  < 8%
Personalization and Extensibility  < 8%
Contracts and Case Management  < 8%

 

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Exam details:

Total Number of Questions 80
Cut Score 63%
Duration 180 minutes
Languages English

Here is the List of MCQ’s (Multiple Choice Questions):                         (The correct answers are mentioned with *)

1. Which business objects (BOs) have the AfterLoading event? Note: There are 2 correct answers to this question.

  1. Extension BO (.xbo)*
  2. Custom BO*
  3. Business configuration object
  4. Mass data run object

2. Which of the following tool windows in the developer desktop displays the SAP content (business objects, data types, enhancement options, inbound service interfaces, and reuse UIs) that is released with the public solution model (PSM)?

  1. My Solutions view
  2. Properties window
  3. Solution Explorer
  4. Repository Explorer*

3. You are creating a business adaptation catalog (BAC) element for your solution.

What is the minimum business configuration type that you need to create the BAC element?

  1. At least one business option*
  2. At least one country and one business option
  3. At least one business topic and one business option
  4. At least one business topic

4. Which of the following features are supported by SAP Cloud Applications Studio? Note: There are 2 correct answers to this question.

  1. Designer for desktop and mobile user interfaces*
  2. Native mobile development environment
  3. Complex scripting language for development
  4. End-to-end software lifecycle management*

5. What details are necessary when you configure an approval process? Note: There are 3 correct answers to this question.

  1. Validity dates*
  2. Timing
  3. Conditions*
  4. Process steps*
  5. Query

6. Where can you configure an event handler for a query in the UI Designer? 

  1. Data Model
  2. Designer
  3. Toolbox
  4. Controller*

7. Which of the following components can you add to a standard business object using SAP Cloud Applications Studio?
Note: There are 2 correct answers to this question.

  1. Node elements*
  2. Actions*
  3. Query
  4. Global data type

8. Which items do you need to create a mass data run object? NOTE: There are 3 correct answers to this question.

  1. Action*
  2. Standard business object
  3. Custom business object*
  4. Data source *

9. In which view and do you check the data for each variables during debugging?

  1. Output view
  2. Locals View*
  3. Error view
  4. Call Stack view

10. You are creating a new approval process for your custom business object. Which of the following task types can you select?
NOTE: There are 3 correct answers to this question.

  1. Approval*
  2. Revision*
  3. Alert
  4. Notification*
  5. Rejection

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11. Your customer wants to display data in a table in a floorplan. What kind of pane should you use?

  1. LayoutContainerPane
  2. Mappane
  3. Frompane
  4. Advancedistpane*

12. You need to execute a mass data run at a specific date and hour. Which schedule option do you select?

  1. Start Immediately
  2. Recurrence
  3. Run After Job
  4. Single Run *

13. You want to use a transformation for a dedicated field in the UI Designer. What do you need to use?

  1. An input field item from the toolbox
  2. An outport with a parameter binding
  3. An inport with a parameter binding
  4. A reuse function*

14. What must you do before you can start to debug?

  1. Switch on Admin mode in SAP cloud Application Studio.
  2. Deploy business configuration.
  3. Set up breakpoints in the coding.*
  4. Run a performance check.

15. What object do you use to add an embedded component to a standard screen?

  1. Thing-Type
  2. Event Handler*
  3. Thing-Inspector
  4. Anchor

16. Which loop statements does SAP cloud Application Studio support? NOTE: There are 2 correct answers to this question.

  1. Foreach*
  2. Do-while
  3. Loop
  4. While*

17. Which of the following service integration types are supported in SAP Cloud Applications Studio? NOTE: There are 2 correct answers to this question.

  1. ERP integration
  2. XML file input
  3. External web service integration*
  4. External OData integration*

18. You have an AdvancedListPane based on a node of a business object. You need to include an Add button that will open modal dialog box and allow the creation of entries in the node.

  1. List –> Add Row*
  2. Data operation –> Assign
  3. Booperation –> create
  4. List Modification –> Start

19. Which of the following steps do you perform to define a data source? NOTE: There are 2 correct answers to this question.

  1. Define transformation rules.*
  2. Define referenced data sources.*
  3. Define join conditions
  4. Define query parameters

20. What do you provide when you create an HTML mashup? NOTE: There are 2 correct answers to this question.

  1. Mashup category*
  2. Floorplan details
  3. Connection details
  4. HTML details*
  5. Port binding *

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21. What user can download an SAP Cloud Applications Studio installer?

  1. Any-S-User
  2. Authorized SAP cloud Applications Studio user
  3. Authorized-User*
  4. SAP cloud Applications Studio administrator

22. What type of mashup would you create to combine the content provided by a third-party application with the content provider by a cloud solution from SAP?

  1. URL mashup
  2. Custom mashup
  3. HTML mashup
  4. Data mashup *

23. What statuses are valid during the lifecycle of a solution? NOTE: There are 3 correct answers to this question.

  1. Uploading
  2. Deleted
  3. In Development*
  4. Deployed *

24. Which of the following business configuration content can you create In SAP cloud Application Studio?

  1. Business configuration set
  2. Business adaptation catalog*
  3. Business configuration implementation project
  4. Business configuration object *

25. Which of the following tasks do you perform while creating a business option In the business adaption catalog using SAP cloud Application Studio?
NOTE: There are 2 correct answers to this question.

  1. Create a business configuration View.
  2. Select an anchor for the business adaption catalog.*
  3. Assign a business configuration object.
  4. Define the type of business configuration. *

26. When a user changes data on the UI, which events are triggered after the Enter button is selected?
NOTE: There are 2 correct answers to this question.

  1. Before Save
  2. After modify*
  3. Validation on Save*
  4. On Value Change

27. Which of the following steps do you perform to define a data source? NOTE: There are 2 correct answers to this question.

  1. Define transformation rules.*
  2. Define referenced data sources.*
  3. Define join conditions.
  4. Define query parameters.

27. You need to create business configuration content for your add-on solution that it is available for customers to activate.
How do you do this?

  1. Create a custom business object and add business configuration content to it.
  2. Creation a custom business adaption catalog and add business configuration content to it.
  3. Create business configuration content in the business adaptation catalog and anchor the solution in SAP cloud Application Studio.
  4. Create business configuration content in SAP Cloud Applications Studio and anchor the solution in the business adaptation catalog.*

28. You are trying to generate the screens for your new custom business object, but the create Screens option is grayed.
NOTE: There are 2 correct answers to this question.

  1. Check the activation status of the custom business object.*
  2. Use the Deploy Business Configuration of the solution in the project explorer.
  3. Click the Refresh button in the Solution Explorer.
  4. Use the Check In Content menu option in the business object. *

29. Which of the following types of mashup can be created in SAP Cloud Applications Studio? NOTE: There are 2 correct answers to this question.

  1. ASAP mashup
  2. HTML mashup*
  3. URL mashup*
  4. JavaScript mashup
  5. Data mashup *

30. Which of the following are features of a custom action? NOTE: There are 2 correct answers to this question

  1. A custom action can be defined with multiple input parameters*
  2. A custom action can be implemented in business object extensions.
  3. A custom action can be defined using the ‘’method’’ keyword.
  4. A custom action can be triggered via a button in a standard UI*.

32. You want to show JSON data from a Google service as a table in the cloud solution from SAP. What mashup type should you use?

  1. HTML mashup*
  2. Data mashup
  3. Custom mashup
  4. URL mashup

33. What default query is created when a custom business object is created?

  1. QueryDescription
  2. QueryByIdentification
  3. QueryByParty
  4. QueryByEvents *

34. What do you provide when you create an HTML mashup? NOTE: There are 2 correct answers to this question.

  1. Mashup category*
  2. Floorplan details
  3. Connection details
  4. HTML details?*
  5. Port binding *

35. What must you do before you can start to debug?

  1. Switch on Admin mode in SAP cloud Application Studio.
  2. Deploy business configuration.
  3. Set up breakpoints in the coding.*
  4. Run a performance check.

 

Hope these MCQ’s will help you with your SAP certification.

Good Luck!!

 

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Here is some other SAP Certification MCQ’s for your reference:

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