All you need to know about SAP SuccessFactors Q3 2018 Release

Currently, most of the organizations are using SAP SuccessFactors, a cloud-based HCM suite to carry out their HR related tasks effectively and efficiently. The developers of SAP SuccessFactors are continuously enhancing and upgrading the SAP SuccessFactors HCM suite, so that the SAP SuccessFactors customers can enjoy more benefits from the latest innovation. In August 2018, the SAP SuccessFactors has released its another version that is SAP SuccessFactors Q3 which involves a few great enhancement. With the help of this release, the organizations are able to improve workforce agility, encourage performance, and motivate everyone to deliver the purpose and mission of the organization. This article presents a brief description of the enhanced features included in the SAP SuccessFactors Q3 release.

In the previous release of SAP, the initial candidate relationship management, i.e., CRM abilities are provided to the SAP SuccessFactors recruiting solutions. In this latest release, these capabilities are extended by adding e-mail drives. With the help of this solution, it is now possible to send the E-mails to an infinite number of candidates and to leverage the receptive e-mail templates.

Workforce Experience and the SAP SuccessFactors Mobile App:  With this release, SAP had announced their new SAP SuccessFactors Mobile app for Android.  SAP has restructured the Android app in partnership with Google to gain the benefits from more native Android device functionality. With the help of this enhanced Android app, the employees can achieve more intuitive experience and awareness which interprets classic mobile device interactions like tapping, copping into powerful actions, functionality, and abilities of SAP SuccessFactors solutions.

The employees are able to grasp the improvements in learning and continuous performance management using this new enhancement so that they can support the ongoing talent and growth through iOS Android devices. This app also allows employees to explore new learning courses as a part of their learning programs, developing on-the-go learning which is better aligned with the desktop experience. With this app, the employees can associate the courses to continuous performance management i.

Employee Central Service Center:  In this latest release, the HR help desk experience is updated to complement the user experience through the solutions; this supports the HR professional experience with the rest of the SAP SuccessFactors solutions. Also, it delivers improved usability and channel support with live activity and new e-mail options. Additionally, now it provides a united ticket list and the capability to limit access to sub ticket. With this feature, the HR experts are now able to add internal nodes or attachments to tickets; however, these attachments are invisible to the employee who submitted the ticket. This feature also allows representatives to co-operate with associates when solving a ticket, without concerning the related employee. To be transparent, the HR professional has an option of sharing these comments with the employee.

Employees Central Worldwide Benefits:  With the help of this release, SAP has extended support for U.S. benefits with an innovative top-level benefits design. The staff can select from a variety of offerings to make a benefits package which fulfills their requirements. The different accounts such as Health savings accounts, flexible spending accounts, dependent care reimbursement account and limited flexible spending accounts are added to this release. These accounts permit for employee contributions and catch-up contributions, annual and pay-per period minimum and maximum amounts. Also, there is improved functionality for benefits dependencies with easy administration and an enhanced employee enrollment experience.

Visa and Permits Management: In this latest release, the SAP developers have added enrichments to streamline and enhance the employee experience. These enhancements also help in improving HR service delivery options.This includes a new notification feature, a new console for HR professionals, the ability for employees to process their dependents, new data query and export opportunities for transactional data, improved cost analysis functionality, and new connectivity options for Business-to Government actions.

Learning: In this latest release of SAP SuccessFactors, the personalized learning recommendations are determined which are empowered by machine learning skills with SAP Leonardo and enable targeted training recommendations to end-users.These targeted recommendations are taken from workforce learning history, their profile, and by applying machine learning algorithms. Employees can help to increase the relevancy of recommended training by specifying their topic of interest, this emphasis the recommendation engine on providing best-fit learning recommendations, which match their preferences. Using this feature, the employees can spend less time on browsing the catalog and searching for relevant training. Also, they can check for the appropriate and personalized training easily based on their preferences, profile and past learning activities.

Recruiting: The SAP SuccessFactors developers are continuously evolving their candidate relationship management abilities which are entrenched in the SAP SuccessFactors recruiting solution and also announce an e-mail campaign. This feature develops on one-to-one communication functionality to manage one-to-many, receptive e-mail marketing campaigns to candidates so that the recruiters and sources can involve with the talent pools and also keep track of campaign results for deeper CRM perceptions.

Multi-language support for Self-service Knowledge articles: By providing access to self-service information with the SAP jam association platform, the SAP SuccessFactors Q3 release involves the developments to drive HR proficiency and employee experience. This release has provided new support for multi-language knowledge-base articles. The content vendors are able to give pre-translated knowledge articles which can be offered to users automatically based on the language of their choice. For instance, with the help of this release, the HR can provide benefits information in the staff’s preferred language, so that they can understand it more clearly. Now, the SAP Jam mobile app gives multi-language support for documents. These documents are presented to the users automatically with the correct language version, on the basis of employee profile.

Conclusion:

The SAP SuccessFactors Q3 release has provided various enhancements in its features like recruiting, learning, Employee Central global benefits, employee central service center, Visa and permit management, multilingual support for self-service knowledge articles, etc.These enhancement provided in the latest release of SAP SuccessFactors allows the organization to increase their employee’s agility, encourage performance, inspire each employee so that they can help to achieve the objectives of an organization.