What is "Private" about SAP HANA Enterprise Cloud?

In this blog site, We will try to throw some light on the “Privateness” of SAP HANA Enterprise Cloud and how SAP’s Private Managed Cloud is best matched for SAP customers ready to embark their digitalization journey with marginal disruption, high adaptability, low risk and most importantly, at their own pace of innovation.

What is SAP HANA Enterprise Cloud (HEC)

For those of you that do not understand it yet, SAP HANA Enterprise Cloud (HEC) is SAP’s Private Managed Cloud to simplify the adaption of SAP S/4 HANA and other solutions powered by SAP HANA.

SAP HANA Enterprise Cloud has fast become a popular choice with clients seeking to swiftly use new technologies in SAP S/4 HANA or clients who want to raise, change & compensate their existing SAP workloads into the cloud.

SAP HEC is valued by existing SAP customers who want the flexibility of the cloud but at the same time intend to preserve their custom development & direct control over their atmospheres in a completely scalable, secure, and private cloud-based business model.

What is specifically a Private Cloud?

According to Gartner’s definition, “Private cloud computing is a kind of cloud computing that is used by only one organization, or that makes certain that an organization is completely isolated from others”.

SAP HEC offers the required isolation to ensure personal privacy & security throughout various levels of the stack but more prominently provides a private set of individualized managed solutions to meet specific customer requirements without compromises in performance, integration & business continuity.

Let’s have a look at some of the vital factors contributing to this “private-ness” in the SAP HANA Enterprise Cloud.

SAP HEC Private Managed Cloud Deployment Model.

As a privately managed cloud SAP, HEC leverages performances to handle several customer landscapes by sharing commonly used resources between consumers. At the same time, specialized resources are offered to customers to ensure data isolation and strict separation.

Central infrastructure such as data center platform, virtualization platform, backup atmospheres, landscape management & tracking solutions is shared between consumers to allow competent management and administration by SAP.

Dedicated Infrastructure: To fulfill the customer’s private performance requirements and ensure each customer can choose their software solutions, each of the customer’s SAP services is installed on customer devoted framework circumstances of application servers, ASE data source & HANA systems.

Based on the client’s demands SAP HEC also leverages Hyperscalers like Microsoft Azure, Amazon Web Services, or in the future Google Cloud as the underlying IaaS layer.

Clients can choose their software application versions of the SAP options ran at SAP HEC to suit their Brownfield or Greenfield landscapes. Usually, all SAP Software solution versions in maintenance according to SAP’s maintenance strategy are supported in SAP HEC. The customer is also provided assistance on the to be installed solution versions based on SAP’s future solution roadmaps.

Private Network & Private Connection:

In SAP HEC each customer’s landscape is isolated from various other customers by putting the customer’s systems is devoted to private networks. Network seclusion is achieved using Virtual LAN settings (VLAN). A customer connects to his network in HEC via his own secure connection by using multiple connection options like SAP Cloud Peering, MPLS, or VPN. Each customer, consequently, has his own private secure connection to his private network in SAP HEC.

Through this specialized connection, the client’s private network in SAP HEC effectively comes to be an extension of the client’s existing on-premise network i.e. the client systems in HEC are privately noticeable to the client’s existing systems in their on-premise network. This opens up a world of possible integration scenarios enabling API Phone calls, data flows, and process integration between the systems across these networks in a secure private atmosphere. This lets the customers reduce their threats by making the most of the Hybrid Cloud design where he can keep chosen systems in his existing on-premise atmosphere and move the rest to SAP HEC.

On the other end, client networks are also securely isolated from the SAP business network. Licensed SAP employees who handle client landscapes in HEC also require two-factor verification to obtain accessibility over dive hosts to the typical management tools to manage the customer’s landscapes in SAP HEC. General SAP workers have no access to the SAP HEC networks ensuring data security and privacy.

SAP HEC also supports multi-cloud configurations, where clients can take full advantage of technologies in SAP’s various public cloud offerings such as SAP Cloud System, SAP’s PaaS for building cutting-edge extensions or SAP SaaS solutions like Ariba, SuccessFactors, Concur and so on which can be quickly integrated with customer systems in HEC.

For more technical information on the different SAP HEC connection choices have a look at this useful blog site: Connecting to SAP HANA Business Cloud.

Cloud Security: Cyber Security is one of the pillars of SAP’s Cloud approach. SAP’s Cloud Security Framework provides an end-to-end strategy to security, covering all aspects such as Datacenter protection, Cyber-Security & Data Privacy, Compliance & Certifications. You can find even more information on SAP Cloud Security at the SAP Cloud Trust Centre.

This allows SAP HEC to benefit from a holistic, multi-dimensional technique to establish and maintain state-of-the-art privacy & Compliance.

Service Model– Individualized Private Managed Services to suit customer-specific needs.

service model

Every client has specific solution requirements depending upon his business objectives, planned solution roadmaps and procedure modes. Satisfying the specific requirements of each customer is the key to consumer success and the essence of SAP HEC.

SAP HEC provides an extensive, versatile, and scalable business profile to plan, execute, manage, and operate client’s SAP solutions. The mixed service profile of necessary and optional solutions across the stack enables the client the choice to have selective tasks performed by SAP and to keep specific tasks in their own responsibility. This offers the flexibility to the consumer to keep the required level of control on their systems even when they run in SAP HEC.

The SAP HANA Enterprise Cloud, Roles & Responsibilities Document offers a comprehensive service description of the services offered in SAP HEC service model.

Here is a short recap of the solutions classifications provided inside HEC.

  1. HEC Standard Services: A Mandatory set of standard technological services included in the HEC offering which are needed to run SAP landscapes. Among others.
  • System provisioning based on our distinct Recommendation Architecture. Which is derived from SAP’s years of product experience and expertise in running SAP services.
  • SAP HANA Database Management & Back-up services.
  • Infrastructure, network, and Operating system management and monitoring.
  1. HEC Enhanced Management Solutions (EMS): An Optional set of non-functional solutions that cover technical tasks that might be needed by specific clients yet not by all clients. Consumers can flexibly pick to request these services on-demand based upon their needs & preferences. Consumers can use these services to do additional tasks which would go beyond basic solutions such as for e.g.
  • Request an SAP variation upgrade in a fast and effective manner.
  • Request SAP System copies or copy and deletion of additional customers.
  • Execute additional disaster recovery test.
  1. HEC Application Managed Provider (AMS): These are optional practical solutions that customers can leverage to have SAP handle their applications at a functional level. These services likewise offer seamless combination with SAP Global support. SAP HEC Standard Services, EMS, and AMS with each other give a “SaaS-like” experience to HEC customers. Some of the solutions include for e.g.
  • Application development and application change management.
  • Root-cause analysis & resolution of application occurrences.
  • Software lifecycle management and deployment of Innovative launches.
  • Proactive continuous company improvement solutions.


A combination of the technology implementation model and business solution paired with first-rate security requirements make SAP HANA Enterprise Cloud an individualized safe and secure “private” experience. The personalized experience enables customers to reach their set business goals at their own pace, guarding them against threats and guiding them on their journey to digitization.

Hope this helps clear up a little bit.

That’s all for today. Our article is a great area to get going when it comes to learning more about the power of SAP HEC. Also, if you want to learn more, we are here to help you.

At ZaranTech we offer self-paced online training on SAP-related topics. To learn more about our courses, feel free to visit our website.

In the end, as always, thanks for reading, and stay sound and safe!

Thanks for reading.

24 X 7 Customer Support X

  • us flag 99999999 (Toll Free)
  • india flag +91 9999999