The Journey of Workday Cloud PlatformCategory: Workday HCM Posted:Apr 06, 2020 By: Robert
With the Workday Cloud platform, the SaaS business is entering the Platform as a Service (PaaS) game. By giving developers open APIs to plug into the Workday applications (Human Capital Management (HCM), Financials, Planning, and underlying data models, they can start to build custom applications and also extensions from Workday.
Speaking at Workday Rising in Barcelona, primary innovation architect Jon Ruggiero stated the objective is to offer customers “the tools to design, build, and manage business applications on the Workday cloud”.
All applications built on the platform come secure with Workday configurable security, no toolchain dependencies and all data used belongs to the customer, with no data use fees.
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Once opened up, developers will have the ability to get their hands on a set of open REST APIs, documentation as well as recommendation apps, all through the new developer site This site will include a developer console to manage resources and apps, along with an API explorer tool.
Developers will also be able to obtain their hands on sophisticated capabilities, as Workday is subjecting its Machine Learning algorithms and statistical designs, as well as conversation service APIs like Workday Talk as well as Workday Bot later down the line to develop these chat interfaces within Workday.
As the Cloud Platform isn’t generally available until 2018 the present usage cases are just instances being created by design partners, but they offer you a suggestion of what can be built on top of the Workday platform.
Presented at rising by VP of Technology Product Management, Erin Yang, the 4 initial PaaS use cases are:
- A ‘talent mobility’ application being developed by a 48,000-employee company. This app intends to enable staff members to visualize both existing global opportunities and filled up area settings so they can network as well as ask questions concerning their career path and even look for positions directly within Workday, raising talent mobility throughout the organization.
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- Next, a global airline has built an ID badging service to simplify the process of checks and paperwork entailed with issuing new badges, intended to speed up approval rates as well as centralized reporting.
- A ‘full-suite’ Workday client has also been building an app where they can expose their supplier managed purchase requisition forms directly to the client, permitting them to self-populate areas though the supplier portal, saving on the tedious backward and forward and spreadsheet use.
- Finally, the same client has developed a ‘safety and service application’ which integrates data from an employee’s travel requests and calendar to show if they are out of the office, making it less complicated to represent their lack in the case of an emergency situation. It also permits mobile alerts to be pushed out, reducing phone calls as well as emails.
Workday completely expects its partner ecosystem to take up the baton in regards to building on the Cloud Platform. Barbry McGann, SVP Product Management at Workday informed Computerworld UK: “Opening up the platform enables us to look at our core competencies as well as what partners can establish in terms of vertical-specific applications and unique extensions.”
McGann admitted that an app marketplace, like the Salesforce AppExchange, is absolutely a possibility down the line, where applications developed by partners could be packaged and shared amongst the wider Workday community.
This is a natural progression for the SaaS Company to become a platform company, and although Workday has been charged with being slow to open up its Platform, Bhusri has been adamant that the company would not take the leap until it was ready.
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