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Training Details

Course Duration: 40-50 hours Training + Assignments + Actual Project Based Case Studies

Training Materials: All attendees will receive,

  • Assignment after each module, Video recording of every session
  • Notes and study material for examples covered.
  • Access to the Training Blog & Repository of Materials

Pre-Requisites:

  • Someone who wants to start his/her career as lean Six Sigma Green Belt Consultant.
  • Freshers, mid management, management, top management, consultants irrespective of any industry who wants to improve their processes/business.

Training Format:

This course is delivered as a highly interactive session, with extensive live examples. This course is Live Instructor led Online training delivered using Cisco Webex Meeting center Web and Audio Conferencing tool.

Timing: Weekdays and Weekends after work hours.

Advantages of learning Six Sigma online:

ZaranTech online Six Sigma Training instructors and mentors typically bring 10 to 15 years of real world, hands on experience implementing Lean Six Sigma.
Our self-paced 6 Sigma training videos and live online training has much more in depth coverage of six sigma methodology as opposed to other Six Sigma online courses, Six Sigma certification courses were designed to achieve your Green Belt certification goals. ZaranTech’s Six Sigma online training not only allows you to achieve your Six Sigma certification online, but also your career’s value.

Take Away from the Course:

  • Gain knowledge of lean six sigma Green Belt tools & methodology.
  • Learn techniques to identify lean six sigma Green Belt project.
  • Successful application of DMAIC or Lean Six Sigma Green Belt tools as and when required.

Training Highlights

  • Focus on Hands on training
  • 40-50 hrs. + Assignments
  • Video Recordings of sessions provided
  • Understanding of using Lean tools
  • Understanding of Six Sigma tools
  • Basics of some of the important tools like Visio & Minitab
  • Perform data analysis using simple templates like FMEA, Process Mapping, C & E, Hypothesis, VSM etc.
  • Resume prep, Interview Questions provided.

Lean-Six-Sigma-Training-Roadmap

How are we Different from other Training Institutes?

Role-specific training instead of Product-based training – We are the leaders in providing **Role-Specific training and e-learning solutions for individuals and corporations. Our curriculum are based on real-time job functions as opposed to being product-based. Real-time scenarios and troubleshooting techniques shown in class.
(**Role based training – Here our trainers share their real-time implementation experience in the class. The trainer will work with participant on several Case Studies based on a actual projects. This gives the participant an understanding of how things are accomplished in real-time environment. The idea is to get the participant familiar of the process, real-time.)

Longer Course Durations – We provide students with more detailed training with Assignments based on the real-time scenarios as well as case studies so that the students take away relevant experience in their respective platform.

We offer Training Blogs using Google Site – The Training Blogs are a common platform for both the trainer as well as the trainees to interact with, discuss queries with the trainers, upload assignments and referring assignments. Training Blogs helps the student to attend the sessions anywhere, anytime, using laptop, desktop or tabs/palmtops.

We provide study materials using Google Drive –We provide access to a Repository of materials for training using Google Drive Cloud. The students are given access to their respective modules using Google Drive for which they have access for lifetime and can be accessed anywhere any time.

For our SAP Trainings –We offer the longest duration of Courses in SAP as compared to any other training institute out there. Our SAP training programs are very detailed. Integration with other SAP modules is covered as a part of our training programs.

Never miss a session – We video record every online training sessions and post the Video recording on the training Blog after the session. So if a students misses a Live Online session, the Video is always available on the Blog. Other students can always go back to these video recordings for review purpose or just to go over.

Highly Qualified and Well Experienced Trainers – Our Trainers are highly qualified and are well experienced in their respective domains. We have trainers from USA, Canada, Australia, Singapore and many other countries.

Case Studies and Assignments Based on Real Scenarios – The Case Studies and Assignments assigned to the students are based on real-time scenarios out the Trainers Past Projects they were involved in.

Certification Assistance – During and at the end of training, the Sr. trainer will provide Certification questions and answers to help you clear the Certification (if required). They will guide each student the required Certification program as well as they themselves are Certified. Every student also receives a ZaranTech Training Completion Certificate as well.

Career Counseling – If you are New to IT and want career counseling to help you decide which stream to go into, please click the link, http://www.zarantech.com/free-career-counseling/ and fill out the Career Counseling form and one of our counselors will get in touch.

Placement Assistance – Our “After the training” team can also help you with Resume prep guidance, Interviews questions and Mock interviews after your training is complete.

Modules Covered in this Training

In this training, attendees learn:

PHASE 1: Overview
a. Introduction to Lean Six Sigma
b. Lean Six Sigma Overview
c. Problem Solving Methodologies
d. Understand Lean Tools
e. Basic Statistics
f. Basics of Minitab
PHASE 2: Define
a. Introduction to Define
b. Voice of Customer & CTQ
c. Project Charter
d. SIPOC
PHASE 3: Measure
a. Introduction to Measure
b. Measurement System Analysis
c. Capability Analysis
d. Data Collection
PHASE 4: Analyze
a. Identifying X Variables
b. Introduction to Graphical Analysis
c. Histogram
d. Pareto
e. Box Plots
f. Scatter Plot
g. Introduction to hypothesis Testing
PHASE 5: Improve
a. Introduction to Improve
b. Design of Experiments
PHASE 6: Control
a. Introduction to Control
b. Control Charts
c. Quality Planning
d. Project Closure
e. Assignments
f. Assessment

Attendees also learn:

  1. Resume Preparation Guidelines and Tips
  2. Mock Interviews and Interview Preparation Tips

Topics Covered

PHASE 1: Overview
a. Introduction to Lean Six Sigma
b. Lean Six Sigma Overview
c. Basic Statistics
d. Basics of Minitab
e. Assignments

Detailed Coverage for PHASE 1:

  • Why Lean Six Sigma
  • Lean Six Sigma application, philosophy & goals
  • Origin of Six Sigma
  • Origin of Lean
  • Understanding process inputs & outputs
  • Recognize Key drivers for business
  • Understand Key Metrics
  • Organisation Goals & Six Sigma
  • Projection Selection
  • When to use Six Sigma
  • Problem Solving Tools
  • Lean Tools & Concepts
  • Value Adding & Non Value Adding Activities
  • Theory of Constraints
  • DFSS
  • QFD
  • FMEA
  • DFSS Roadmap

PHASE 2: Define
a. Process Management for process
b. Process Elements
c. Owners & Stakeholders
d. Identify Customers
e. Collect Customer Data
f. Voice of Customer

Detailed Coverage for PHASE 2:

  • VOC Analysis
  • Identification of CTQ
  • QFD Requirements
  • Project charter
  • Problem statement
  • Goal statement
  • Project scope
  • Project Metrics
  • Project planning
  • Project documentation
  • Benefits calculation
  • Team members
  • Management & Planning Tools
  • Affinity Diagrams
  • Inter relationship Diagrams
  • Tree Diagrams
  • Prioritization Matrices
  • PDPC
  • PDCA
  • Network Diagram
  • DPU
  • COPQ
  • DPMO
  • Process Capabilities
  • FMEA
  • Team Dynamics & Performance
  • Teams, Roles & responsibilities
  • Brainstorming
  • Nominal Group Technique
  • Multi Voting
  • Communication

PHASE 3: Measure
a. Introduction to Measure
b. Measurement System Analysis
c. Capability Analysis
d. Data Collection

Detailed Coverage for PHASE 3:

  • Process Analysis
  • Process Mapping
  • Flow Charts
  • Identify Process Inputs & Output
  • Identify process input variable & output variable
  • SIPOC
  • Cause & Effect Diagrams
  • Relational Matrices
  • Probability
  • Central Limit Theorem
  • Sampling
  • Types of Data
  • Measurement Scale
  • Data Collection Methods
  • Stem & Leaf Plots
  • Box & Whisker Plots
  • Run Charts
  • Scatter Diagrams
  • Pareto Charts
  • Histogram
  • Probability Distributions
  • Normal Distribution
  • Binominal Distribution
  • Poisson Distribution
  • Chi Square
  • Student’s t
  • F Distribution
  • Measurement System Analysis
  • Process Capability Studies
  • Process Performance VS Specification
  • Process Capability Indices
  • Short Term Vs Long Term Capability
  • Process Capability for Attribute Data

PHASE 4: Analyse
a. Identifying X Variables
b. Introduction to Graphical Analysis
c. Histogram
d. Pareto
e. Box Plots
f. Scatter Plot
g. Introduction to hypothesis Testing

Detailed Coverage for PHASE 4:

  • Multi Vary Studies/li>
  • Simple Linear Correlation & Regression
  • Hypothesis Testing
  • Web services Architecture
  • Type I & Type II Error
  • Tests for Mean
  • Tests for Variances
  • Paired Comparison tests
  • ANOVA
  • Chi Square

PHASE 5: Improve
a. Introduction to Improve
b. Design of Experiments

PHASE 6: Control
a. Introduction to Control
b. Control Charts
c. Quality Planning
d. Project Closure

Detailed Coverage for PHASE 6:

  • Design of Experiment
  • DOE Basic Terms
  • Factors & Levels
  • Main Effect
  • Statistical Process Control
  • Objectives & Benefits of SPC
  • Identifying Causes
  • Special Cause
  • Common Causes
  • Rational subgrouping
  • Selection of Control Chart
  • Constructing Control Chart
  • Types of Control Charts
  • Analysis of Control Chart
  • Special & Common Cause Rules
  • Implement & Validate Solutions
  • Control Plan

Interview Preparation:

  • Mock Interviews
  • Interview Preparation Tips
  • Sample Interview Questions
  • How to clear an Interview

Project Guidelines:
We would help you to understand Lean Six Sigma Green Belt Methodology in details, how to use these concepts to drive projects. This will help you to understand how to identify Lean Six Sigma project or any improvement project. We have developed our own templates in excel & word for each of these tools which will have instructions how to use these tools. Without using Minitab & Visio, you will be able to conduct analysis using these templates. We would teach you how to drive project step by step following Lean Six Sigma approach using case studies. Any help that are required -how to kick off project, how to identify projects, conduct analysis during different phases & how to close projects will be provided even after completion of the training program.

About Trainer Suma:

  • Operational excellence consultant in Multi-National Company.
  • Served in Multi-National companies like Accenture, Cap Gemini, 247 & iGATE.
  • Currently Associated with XYZ for IT companies support quality management & Improvement of the processes across the organization.
  • Worked in various domains like Contact Centre, HR Outsourcing & IT.
  • Extensive experience in transitions, Business Process re-engineering, quality management, Change Management, client engagement, project management, process analysis, delivery of high-quality service, relationship management, analytical skills, driving Lean Six Sigma projects.
  • Successfully Deployed, Lean Six Sigma Black Belt, Green Belt & Lean Projects like increasing customer satisfaction, improving TAT, process harmonization, Process designing, process redesigning, Improving SLA, Process Efficiency &Waste Reduction.
  • Trained & mentored relevant stakeholders on Lean Six Sigma approach & tools.
  • Certified Lean Six Sigma Black Belt & trained in ITIL & QMP.

CASE STUDY # 1 – “Improving First Call Resolution”

Background:

The client is one of the world’s largest payment services providers serving more than 300 clients. Headquartered in US with offices spread across the Americas, EMEA, and Asia Pacific, the client supports more than 50% of the VISA and MasterCard consumer-credit accounts in the United States.

The challenge:

Due to decline in Quality scores, combined with agent-related customer complaints, the client mandated a 90-day performance improvement plan.

Solution:

One major action step within the 90-day plan was to establish a Six Sigma Greenbelt project focusing on First Call Resolution (FCR) which also impacts both overall Quality performance and Customer Satisfaction. Analysis of data sources revealed common top drivers between customer complaints and the quality audits conducted on the FCR metric.
Focusing on the identified top drivers of customer dissatisfaction, three major actions were executed.

  • The first was an initiative to improve agent call handling skills under the management of the dedicated communication skills training group.
  • The second action was the introduction of a knowledgebase focused on the top drivers.
  • The third was a series of weekly drills designed to improve agent problem solving and probing skills.

Results:

The project exceeded its goal of increasing FCR conformance from a baseline of 60% to 70%, closing at 71%. After the implementation of the control action steps, this figure reached 78%. Moreover, there was a concurrent 5% decrease in the number of escalations to the Tier 2 team.

CASE STUDY # 2 – “TAT reduction of payment processing”

Define & Measure:

  • Business Case: Vendor payment processing cycle takes around 65 days, wherein it should be processed within 40 days from date of invoice receipt. Currently it’s a lengthy process. This leads to customer dissatisfaction & noncompliance w.r.t company policy.
  • Current CTQ: 20% of payment processing is completed within 40days from the date of receipt against a target of 90% within 40 days from date of invoice receipt.
  • VOC collection
  • Established data collection mechanism

Analyze:

  • Brainstorming session conducted to identify all possible X’s (inputs).
  • Prioritization matrix was used to shortlist critical process inputs.
  • Root cause analysis was done to understand delay in payment processing.
  • Value adding and Non-Value Adding activities are identified in the as-Is process map.
  • Performed process capability & process performance analysis.

Improve:

  • Developed To-Be process map with short term & long term recommendations & implemented.
  • Significant improvement in all the CTQ post implementation.
  • Achieved 94% of payment processing target.
  • 2 sample tests conducted to find out if there is a significant improvement after recommendation implementation.
  • 5 Kaizen improvements were implemented.

Results & Control:

  • CTQ Achieved: Achieved CTQ’s identified in the project. 94% payment processing completion within 40days from date of invoice receipt.
  • Governance Model was set up to review the performance of the process on continuous basis.
  • Control charts implemented for monitoring critical process inputs (X’s).

Six Sigma related URLs:

http://www.6sigma.us/
http://www.isixsigma.com/
http://www.asq.org/sixsigma/
www.minitab.co.uk/
http://www.sixsigmagroup.co.uk/
http://www.tqmi.com/sixsigma/
http://www.motorola.com/content/0,,3085,00.html
http://onlinelearning.novations.com/course/user/list_all.aspx
http://www.softwaresixsigma.com/
http://www.lean.org/
http://www.leanmanufacturingguide.com/
http://www.leansigma.com/

How to be a certified Lean Six Sigma Green Belt professional?

Certification for Lean Six Sigma Green Belt can be attained by the aspirant in the following giving IASSC exam.

What are the requirements for the certification?

Basic knowledge for Lean Six Sigma and its tools is desirable. The working knowledge for DMAIC process must be known for certifications.

What is passing criteria for the exam?

You must score 385 points out of 500 points to pass the examination.

Technical Requirements to take an Online training with ZaranTech

Technical Requirements for ZaranTech Online Classes:

  • Operating System: Windows XP or newer
  • Browser: Internet Explorer 6.x or newer
  • CPU: P350 MHz, recommended P500+ MHz
  • Memory: 128 MB, recommended 256+ MB RAM
  • Free Disk Space: 40 MB, recommended 200+ MB for content and recordings
  • Internet Connection: 28.8 Kbps, recommended 128+ Kbps
  • Monitor: 16 bit colors (high color)
  • Other: Sound card, microphone, and speakers OR headset with microphone

What is Six Sigma?

Six Sigma is a breakthrough improvement methodology, having high statistical rigor, achieves dramatic improvements in processes with an ultimate goal of achieving as low as 3.4 ppm (parts per million) defects.
e.g. This applied to software development coding process can mean that out of one million lines of code written only 3.4 lines of code are defective.

What Is Lean Six Sigma?

Lean Six Sigma combines the quality improvements that come from using Six Sigma and speed improvements that come from using Lean manufacturing principles.
• Six Sigma is a disciplined, data-driven approach and methodology for eliminating defects in any process from manufacturing to transaction and from product to service.
• Lean manufacturing focuses on improving the speed of a process and the elimination of waste primarily by eliminating non-value added steps. Lean Flow and Six Sigma are strongly compatible.
• Combining these two powerful process improvement methods are combining the contents of two toolboxes that can help your organization improve quality and efficiency.

Where did Six Sigma originate?

Six Sigma originated at Motorola in the early 1980s in response to a CEO-driven challenge to achieve multifold reduction in product-failure levels. Meeting this challenge required swift and accurate root-cause analysis and correction. In the mid-1990s, Motorola divulged the details of their quality improvement framework, which has since been adopted by several large manufacturing companies.

What is Lean Six Sigma approach?

Lean Six Sigma approach is to find out the root cause of the problem which can be symbolically expressed as Y = F(X). Y represents the problem that occurs due to cause (s) X.

Where Lean Six Sigma can be applied?

Six Sigma can be applied in any industry, e.g. manufacturing, service, and healthcare, etc. Any organization, whether it’s a government agency or manufacturing-, service-, or healthcare-based, that wants to improve the bottom line and exceed customer expectations needs Lean Six Sigma.

What are the benefits of Lean Six Sigma?

Benefits of Six Sigma:
• Helps in Cost reduction
• Improves Productivity
• Market share growth
• Improves Customer satisfaction
• Helps in Customer retention
• Reduces Cycle time & Defect
• Establishes continuous improvement culture in an organization.
• Effective & Efficient Product /service development

Am I eligible for attending Lean Six Sigma Green Belt training?

Anyone who is interested in making a change in his or her Processes for getting breakthrough improvement can attend the Lean Six Sigma Green Belt Training.

Do I need to have statistical background to attend Lean Six Sigma Training?

It is not necessary that you need statistical background before attending Lean Six Sigma Green Belt Training. However prior statistical knowledge will help you assimilate the contents better. Our training programs are designed, also keeping in view of the participants having no formal knowledge of statistics.

What are the contents of Lean Six Sigma Green Belt Training?

Lean Six Sigma Green Belt training is includes six modules namely Introduction, Define, Measure, Analyze, Improve & Control. Integrated approach of Lean & Six Sigma tools & methodology.

What is Minitab?

Minitab is statistical software used in the Six Sigma and Quality improvement projects.

What are the “Black Belt”, “Green Belt” & “Master Black Belts”?

Extensively trained in Lean, Six Sigma methods and tools, Black Belts are responsible for implementing improvement projects. Their role typically involves a mixture of team leadership and technical skills. In many companies, Black Belts work full time on Six Sigma projects for duration of 2-3 years.
Green Belts, whose training is an abbreviated version of Black Belt training, lead small improvement projects and assist Black Belts in larger projects. They usually work on Six Sigma improvement as a part-time endeavor.
There is a third category called “Master Black Belts.” Their focus is on identifying and defining improvement projects, teaching, mentoring and actively working to institutionalize Six Sigma thinking in the organizational culture.
Lean Six Sigma Project Execution & Certification:

How ZaranTech will help me for certification or project execution?

If you need any help/guidance during your project execution we will provide you basic guidance & you may contact us within 6 months from the date of your Lean Six Sigma Green Belt training completion:
• Project selection
• How to kick start a project
• Identify a project CTQ’s
• Project charter preparation
• Base lining a project CTQ
• VOC collection
• Data collection plan
• Process mapping
• Data analysis
• Implementation plan &
• Control mechanism

How many days does a typical Lean Six Sigma Green Belt project will take?

A typical GB project will take anywhere from 3 months to 4 months.

How are projects selected? Who will guide us through identification of the project?

The Lean Six Sigma Green Belt can themselves select projects based on the requirements at their work area. However, the projects are selected based on the necessity to improve and financial savings out of doing the project. These projects need to be approved by the Sponsors (Client / BDOs). However, Six Sigma core group is available for facilitating the project identification process.

Who is the certifying body for Six Sigma?

There is currently no single, overseeing certification authority for Six Sigma. While multiple quality-oriented organizations are compiling Six Sigma bodies of knowledge and are offering company-independent training (Lean Six Sigma Black Belt / Lean Six Sigma Green Belt) certification, many large companies continue to conduct internal training and certification.

Is it necessary to do a project for Six Sigma Green Belt / Black Belt certification?

No, it is not necessary to do a project for the Six Sigma certification. But we recommend that you take up projects and apply Lean Six Sigma principles to gain practical knowledge.

Should I work on the project after the course?

There is no project requirement for Green Belt. However, it depends upon the certifying body or institute. Project will help you in gaining experience of using & implementing Lean Six Sigma tools & methodology.
For Black Belt, you can, optionally, work on any project while studying for the course. The project report should be submitted within 6 months of completing the course.

Should I Get Six Sigma Certified?

The reasons for certification are the same for any other certification:
• To display proficiency in the subject matter
• To increase desirability by employers
• To potentially increase your salary
Ultimately, certification is a professional decision that can only be made by you. In some cases, it will be required for you to advance within an organization. For instance, at some companies it is a requirement of every salaried employee to be Lean Six Sigma Green Belt trained and certified if they want to be promoted within the organization. In other cases, Lean Six Sigma certification will display your energy and intent to be a leader within the quality profession. Most likely a company will value an individual’s certification if attained from a leading Six Sigma business, such as Motorola, GE and ASQ.

What are the expectations for a Certified Six Sigma Green Belt?

• Operates in support of or under the supervision of a Six Sigma Black Belt
• Analyzes and solves quality problems
• Involved in quality improvement projects
• Participated in a project, but has not led a project
• Has at least 2-3 years of work experience (depends upon the certifying body)
• Has ability to demonstrate their knowledge of Six Sigma tools and processes

What is the Difference between Live training and Video training?

These Videos here will help you understand the difference,
VIDEO – What is Instructor led LIVE Training –http://www.youtube.com/watch?v=G908QvF-gVA
VIDEO – What is Instructor led VIDEO Training – http://www.youtube.com/watch?v=naPdAyKvAI0

Benefits of online training as compared to classroom training

Online Training Benefits
A constantly shifting and changing IT market requires IT professionals to do more with less, making use of new tools and solutions to move forward. Investment in learning and development enables growth in our changing information technology marketplace, giving you the knowledge and skills to act, behave, and perform your job differently. Instructor-led Online training can provide the learning solutions you need in a format that is cost-effective and convenient bringing the interactivity, expertise, and diverse curriculum of our traditional courses to your home or office utilizing state-of-the-art technology. This method of learning allows for live interaction with the trainer and fellow students, without the cost of travel or lodging expenses. To accommodate the demanding schedules of professionals that is trying to do more with less.

Some of the major benefits are :

  1. Full Interactivity –
    Two-way voice over internet and web-conferencing using Cisco WebEx Meeting Center tool. This tool enables participants to ask questions and collaborate with each other in an online virtual space and enables the online trainer to answer questions, take simulations, and receive answers instantaneously. Every trainee can view the trainers desktop and vice versa.
  2. Cost Savings and Convenience –
    Courses can be completed from home, the office, or wherever the Internet is accessible. There is no need to travel to a specific location to attend a training program. Less overhead cost for the company and the savings is passed on to the trainees. Shorter course schedules mean that projects don’t have to be put on hold while participants train (for corporations).
  3. Never Miss a Session –
    With online training, you can receive archived video recorded sessions to all enrollees and the streaming video recording links are posted on the Training blog after each session. Participants may view these sessions to review sessions post-class or make up a missed class as needed. Accesses to Video Recordings are available after the training end thus making it easy for you to review after training ends.
  4. Location Independent –
    You may join for an online instructor-led course from any part of the world without having to travel. Trainees can attend from USA, Canada, New Zealand, UK, Australia, India and many other countries around the world.
  5. Affordable –
    Classroom sessions are expensive. You pay for Hotel, Food, Travel plus Course Fees. All those overhead costs quickly add up to more than 5,000 dollars. Online training programs costs less and is a fraction of that cost of classroom training.
  6. Career Focused –
    The online IT training courses match the tasks, assignments or projects you perform for employers on the job guaranteeing that the new skills you gain after training are immediately relevant to your career or employer.
  7. Shorter Sessions –
    By providing shorter session duration and then providing assignments, gives the trainees time to understand the concepts and practice from the assignments and be prepared for the next session. Online training sessions are each 2-3 hrs long and only cover 10hrs per week. Classes are scheduled 2-3 days apart giving you time to practice.
  8. Computer-Aided Simulation Learning –

    A growing number of Online Training courses are utilizing computer-aided simulation. This feature allows you to learn by making critical decisions in a realistic and safe “virtual” business setting. The consequences of your actions can be comprehended immediately. It is a highly-effective method for realizing the potential short- and long-term benefits (or dangers) of specific actions and decisions. The lessons learned using simulation are entrenched in your mind and can be applied to your role immediately.

  9. Minimum Technical Requirements:
    • Operating System: Windows XP or newer
    • Browser: Internet Explorer 6.x or newer
    • CPU: P350 MHz, recommended P500+ MHz
    • Memory: 128 MB, recommended 256+ MB RAM
    • Free Disk Space: 40 MB, recommended 200+ MB for content and recordings
    • Internet Connection: 28.8 Kbps, recommended 128+ Kbps
    • Monitor: 16 bit colors (high color)
    • Others: Sound card, microphone, and speakers OR headset with microphone

How soon after I Enroll would I get access to the Training Program and Content?

Right after you have Enrolled, we will send you an Email to your Gmail id with a Video on How To login to the training blog and get access to the training program and content.

What are the pre-requisites of taking this training?

– Someone who wants to start his/her career as a QA engineers.
– Black Box QA Engineers who want to learn QA tools such as QTP and Load Runner.
– Automation Engineers

Who are the instructors and what are their qualifications?

All our instructors are Senior Consultants themselves with a minimum of 10 years of real-time experience in their respective fields. Each trainer has also trained more than 100 students in the individual and/or corporate training programs.

How will be the practicals/assignments done?

Practicals/assignments will be done using the training blog. Instructions will be sent after you enroll.

When are the classes held and How many hours effort would I need to put in every day/week?

Online Live sessions are held weekdays evening CST (Central Standard Time GMT-6) or on Weekends. The schedule is posted for each batch on the website. You have to put in a effort of 8-10 hrs per week going thru the videos once again and completing your assignments.

What if I miss a class?

We Video record every Live session and after the session is complete, we will post the Video recording of that session in the blog. You will have access to these Video recordings for 6 months from the date you start your training. Material access will be provided using Google Drive Cloud for lifetime.

How can I request for a support session?

You can do that by posting a question on the training blog.

What If I have queries after I complete this course?

You can post those questions on the training blog.

Will I get 24*7 Support ?

You will get 24*7 accesss to the blog to post your questions. Trainers will answer your questions within 24 hrs of time. Normally they answer very frequently, like about 1-2 hrs. You can also approach your training coordinator for the same.

Can I get the recorded sessions of a class from some other batches before attending a live class?

Yes, you can. Or you can see our Youtube page for previous batch session recordings.

How will I get the recorded sessions?

It will be provided to you through the trainng blog.

How can I download the class videos?

You wont be able to download any videos. They are available for you to View using the training blog 24*7.

Is the course material accessible to the students even after the course training finishes?

Yes.

Do you provide Placements as well

We are infact, a Consulting company which provides training so we are mainly looking for trainees who are looking for Placement after training.
After the Training Process explained (Video): http://www.youtube.com/watch?v=BrBJjoH46VI
Our 6-step training to placement process (Video): http://www.youtube.com/watch?v=BrBJjoH46VI

How can I complete the course in a shorter Duration?

Enroll to our Self paced video training.
Video Explanation – What is Instructor led VIDEO Training – https://www.youtube.com/watch?v=v1P9_fkg9mE

Do you provide any Certification? If yes, what is the Certification process?

We provide Certification guidance at the end of each course. You will also receive a “Certificate of Completion” from ZaranTech at the end of the course.

Are these classes conducted via LIVE video streaming?

We have both the options available

What internet speed is required to attend the LIVE classes?

1Mbps of internet speed is recommended to attend the LIVE classes. However, we have seen people attending the classes from a much slower internet.

What are the payment options?

We accept Credit Cards, Paypal, Bank payments from anywhere in USA, Money orders, International Wire transfer, ACH transfers, Chase Quickpay, Bank of America transfers, Wellsfargo Surepay. All the payments details are mentioned on the Enrollment page.

What if I have more queries?

Call the number listed on the Course Details page of our website.