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Training Details

Course Duration: 45 hours Training + Assignments + Actual Project Based Case Studies

Training Materials: All attendees will receive,

  • Assignment after each module, Video recording of every session
  • Notes and study material for examples covered.
  • Access to the Training Blog & Repository of Materials


  • Basic Computer Skills and knowledge of IT.

Who should plan on joining?

  • Anyone who wants to start his/her career as a Salesforce Administrator / Developer / Consultant.
  • Anyone working on technologies which are doing not so good in the market like Mainframes, SAP, Siebel, Oracle, Java, Microsoft .Net
  • Someone who has experience as Business Analyst.
  • Fresh BE, BTech, MS students

Advantages of learning Salesforce online:

Whether you are just starting out or know something about Salesforce, get the core knowledge of Salesforce Developer you need to get up to speed, and get the most out of our online Salesforce Developer and Admin training. Get the best-in-class CRM online training by our Salesforce certified consultant specialist. If your aspiration is to achieve Salesforce Developer Certification online, ZaranTech has the right level of online Salesforce Developer tutorial. Take full advantage of online study materials, practice tests, Assignments and salesforce training videos prepared for Salesforce certification exams.

Training Format:

This course is delivered as a highly interactive session, with extensive live examples. This course is Live Instructor led Online training delivered using Cisco Webex Meeting center Web and Audio Conferencing tool.

Timing: Weekdays and Weekends after work hours.

Course Objective:

After the completion of this Course with ZaranTech, you should be able to:

  • Understand What & Why of Salesforce Admin, Salesforce Development,
  • Ability to design Data Model for cloud based applications and architecture.
  • Ability to automate Sales and Service processes using Workflows, Approval Processes, Formulas.
  • Hands on experience of end-to-end application designing on Platform.
  • Get guidance on the best practices of App designing.

Project Work and Case Study details and Time spent?

  • Case Study 1 – Sales Application
  • Case Study 2 – Service Management Application

Training Highlights

  • Focus on Hands on training.
  • 30 hours of Assignments, Live Case Studies.
  • Video Recordings of sessions provided.
  • One Problem Statement discussed across the whole training program.
  • Salesforce Certification Guidance.
  • Introduction to SFDC (Sales Force Dot Com).
  • Prerequisites sessions conducted for participants not knowing Unix, Java Basics.
  • Resume prep, Interview Questions provided.
  • Covers All Important SFDC Ecosystem Products.


How are we Different from other Training Institutes?

Role-specific training instead of Product-based training – We are the leaders in providing **Role-Specific training and e-learning solutions for individuals and corporations. Our curriculum are based on real-time job functions as opposed to being product-based. Real-time scenarios and troubleshooting techniques shown in class.
(**Role based training – Here our trainers share their real-time implementation experience in the class. The trainer will work with participant on several Case Studies based on a actual projects. This gives the participant an understanding of how things are accomplished in real-time environment. The idea is to get the participant familiar of the process, real-time.)

Longer Course Durations – We provide students with more detailed training with Assignments based on the real-time scenarios as well as case studies so that the students take away relevant experience in their respective platform.

We offer Training Blogs using Google Site – The Training Blogs are a common platform for both the trainer as well as the trainees to interact with, discuss queries with the trainers, upload assignments and referring assignments. Training Blogs helps the student to attend the sessions anywhere, anytime, using laptop, desktop or tabs/palmtops.

We provide study materials using Google Drive –We provide access to a Repository of materials for training using Google Drive Cloud. The students are given access to their respective modules using Google Drive for which they have access for lifetime and can be accessed anywhere any time.

For our SAP Trainings –We offer the longest duration of Courses in SAP as compared to any other training institute out there. Our SAP training programs are very detailed. Integration with other SAP modules is covered as a part of our training programs.

Never miss a session – We video record every online training sessions and post the Video recording on the training Blog after the session. So if a students misses a Live Online session, the Video is always available on the Blog. Other students can always go back to these video recordings for review purpose or just to go over.

Highly Qualified and Well Experienced Trainers – Our Trainers are highly qualified and are well experienced in their respective domains. We have trainers from USA, Canada, Australia, Singapore and many other countries.

Case Studies and Assignments Based on Real Scenarios – The Case Studies and Assignments assigned to the students are based on real-time scenarios out the Trainers Past Projects they were involved in.

Certification Assistance – During and at the end of training, the Sr. trainer will provide Certification questions and answers to help you clear the Certification (if required). They will guide each student the required Certification program as well as they themselves are Certified. Every student also receives a ZaranTech Training Completion Certificate as well.

Career Counseling – If you are New to IT and want career counseling to help you decide which stream to go into, please click the link, and fill out the Career Counseling form and one of our counselors will get in touch.

Placement Assistance – Our “After the training” team can also help you with Resume prep guidance, Interviews questions and Mock interviews after your training is complete.

Modules Covered in this Training


  1. Configuration
  2. Data Utilities
  3. Data Modeling
  4. Administration
  5. Customization
  6. Business Logics
  7. Reporting & Analytics
  8. Visual force
  9. APEX
  10. AppExchange
  11. Integration
  12. Development on IDE

Attendees also learn:

  1. Resume Preparation Guidelines and Tips
  2. Mock Interviews and Interview Preparation Tips

Topics Covered

Sales Force Dot Com (SFDC)

  • CRM Overview
  • Introduction to Cloud Computing
  • Salesforce Basics
  • Understanding SFDC UI
  • Personal Setup
  • Reset Person Info ~ Password ~ Security Token
  • Understanding Salesforce Editions
  • Configuring Company Setup
  • Security and Identity Confirmation

Data Utilities

  • Creating ~ Editing ~ Deleting: Records
  • Mass Data Operations
  • Mass Upload ~ Mass Update ~ Mass Delete ~ Mass Transfer
  • Exporting Data
  • Scheduling Exports
  • Data Storage Usage
  • Data Loader

Data Modeling

  • Introduction to SFDC Components
  • Customizing Standard SFDC Components
  • Creating Custom SFDC Components
  • Understanding Data Structure
  • SFDC Data Components – Overview
  • Data Relationships
  • Lookup Relations
  • Master Detail Relationships
  • Many to Many Relationship
  • Junction Objects
  • Creating Field Dependencies


  • Converting Leads
  • Managing Users
  • Managing Roles
  • Managing Profiles
  • Organization Wide Default
  • Defining Sharing Rules
  • Field Level Security
  • Field Accessibilities


  • Customizing Email Templates
  • Creating Email Templates
  • Mass Emails
  • Introduction to SFDC Home Pages
  • Customizing Home Page Layouts
  • Creating Custom Home Pages
  • Customizing Page Layouts
  • Customizing Display – Tabs & Pages
  • Customizing Views
  • Creating and Managing User Groups
  • Creating Service Cloud Console
  • Agent Console Tab

Business Logics

  • Automation using Formulas
  • Defining Validation Rules
  • Creating SFDC Flows
  • Email Alerts
  • Automatic Field Updates
  • Assigning Tasks
  • Workflow Rules & Approval Processes
  • Record Types
  • Roll-Up Summary

Reporting & Analytics

  • Working with Standard Reports
  • Creating reports
  • Report Formats
  • Controlling Report Accessibility
  • Scheduling Reports
  • Defining Report Types
  • Including Charts
  • Creating Dashboards
  • Dashboard Refreshes

Visual force

  • Custom Controllers
  • Custom List Controllers
  • Controller Extensions
  • Overriding Standard Pages
  • Using Input Components
  • Visualforce Page Blocks
  • Creating Email Templates with Visualforce
  • Creating VF Pages in IDE
  • Configuring Development Mode
  • Creating VF Pages in UI
  • Standard Controllers
  • Standard List Controllers
  • Visualforce Forms
  • Custom List Controllers
  • Adding Interactivity to Pages
  • HTML in Visualforce
  • CSS in Visualforce


  • Basics – OOPS Concept
  • Understanding Classes
  • Introduction to APEX
  • Data Types
  • Variables
  • Expressions
  • Assignment Statements
  • Conditional (If-Else) Statements
  • Creating APEX Classes in IDE
  • SOSL-Salesforce Object Search Language
  • SOQL-Salesforce Object Query Language
  • Creating APEX Classes in UI
  • Creating APEX Triggers in IDE
  • Creating APEX Triggers in UI
  • Understanding APEX Methods
  • Creating Search Layouts
  • Creating Test Classes


  • Creating Packages
  • Deploying Apps to AppExchange
  • Introduction to AppExchange
  • Installing Apps from AppExchange


  • Creating Sites
  • Creating Customer & Partner Portals
  • Distributing Packages
  • Deploying Apps to other Org
  • Web to Lead
  • Uploading Apps

Development on IDE

  • Working on Eclipse
  • Configuring IDE
  • Creating Projects
  • Working with Metadata Components

Interview Preparation

  • Mock Interviews
  • Interview Preparation Tips
  • Sample Interview Questions
  • How to clear an Interview

About Trainer Archana:

  • Over 8 years of experience in CRM and ERP Implementation
  • Over 5 years of experience in SFDC Development and Administration
  • More than 40 SFDC Implementations done
  • Trained over 200 students
  • Salesforce certified developer, advanced developer
  • Proficient in Apex, Visualforce, Triggers, Classes, IDE, SOQL, SOSL
  • SFDC Implementation, Automation, Customization, Application Development

About Trainer Amit:

  • Over 7.5+ years of overseas experience working with American, European and Australian clients on SALESFORCE CRM | MS Technologies.
  • Have been working on SALESFORCE skill sets and getting hands on from writing triggers & classes to other forms of customization & configuration for last 7.5+ years.
  • I have been training for the last 7+ years and have a very good success rate. I have trained teams from IBM, HCL and many more corporate organizations, both domestic and overseas.
  • Won the “BEST DEVELOPER AWARD-2009-2010” from Lions International Club, India.

About Trainer Pragathi:

  • Over 6 years of Experience in Salesforce Administration, Development, Integration and Consultancy
  • Certified DEV 401 & DEV 501
  • Real Time Practitioner.
  • Have implemented 20 live projects.
  • Delivered corporate training of over 2300 hours.

CASE STUDY # 1 – “Sales Application”

Design the Data Model for the following Client Requirement:

I run an organization that sells blue, red, and green gift boxes. We are targeting stores in shopping malls to use our gift boxes for gift-wrapping their merchandise. Our sales people call and go store to store at the malls talking to store owners about our boxes. I need to be able to track their efforts and determine which boxes are selling. To help the sales efforts, our sales people carry sample boxes that they distribute to store owners that show some interest. These samples are at a cost to my company so I need to track how many samples they are giving out. Ultimately, I need to know what my sales folks are doing, which sample boxes they are giving out, and how they are building our customer base. I also need the following.

  • Track number of visits.
  • Couple of reports around # of visits, gift boxes sold.
  • Whenever a final sale of gift boxes is done, an automated email needs to be sent to their supervisor.

Note: Make assumptions wherever necessary and use custom objects instead of SFDC ones.

How to be a certified Salesforce Developer?

Certification for Salesforce Developer can be attained by the aspirant in the following steps:
Step 1: Once training is over, the official website must be visited.
Step 2: Registration must be done for Salesforce DEV 401 exam.
Step 3: Complete the exam and hence you shall be certified.

What are the requirements for the certification?

Degree in BCA, MCA, BBA or MBA is desired along with the basic understanding of the concepts and functionalities of Salesforce to understand navigation and sales cloud for utilisation. This shall be an advantage.

What is the cost of the examination for Salesforce Developer certification?

Once the candidate registers on the website, he must pay for the certification exam. The cost is $200.

What are the pattern for the exam and the duration for the test?

The examination would consist of 60 multiple choice questions, the duration for the examination is 90 minutes and the passing score is 68%.

Technical Requirements to take an Online training with ZaranTech

Technical Requirements for ZaranTech Online Classes:

  • Operating System: Windows XP or newer
  • Browser: Internet Explorer 6.x or newer
  • CPU: P350 MHz, recommended P500+ MHz
  • Memory: 128 MB, recommended 256+ MB RAM
  • Free Disk Space: 40 MB, recommended 200+ MB for content and recordings
  • Internet Connection: 28.8 Kbps, recommended 128+ Kbps
  • Monitor: 16 bit colors (high color)
  • Other: Sound card, microphone, and speakers OR headset with microphone

What is the Difference between Live training and Video training?

These Videos here will help you understand the difference,
VIDEO – What is Instructor led LIVE Training –
VIDEO – What is Instructor led VIDEO Training –

Benefits of online training as compared to classroom training

Online Training Benefits
A constantly shifting and changing IT market requires IT professionals to do more with less, making use of new tools and solutions to move forward. Investment in learning and development enables growth in our changing information technology marketplace, giving you the knowledge and skills to act, behave, and perform your job differently. Instructor-led Online training can provide the learning solutions you need in a format that is cost-effective and convenient bringing the interactivity, expertise, and diverse curriculum of our traditional courses to your home or office utilizing state-of-the-art technology. This method of learning allows for live interaction with the trainer and fellow students, without the cost of travel or lodging expenses. To accommodate the demanding schedules of professionals that is trying to do more with less.

Some of the major benefits are :

  1. Full Interactivity –
    Two-way voice over internet and web-conferencing using Cisco WebEx Meeting Center tool. This tool enables participants to ask questions and collaborate with each other in an online virtual space and enables the online trainer to answer questions, take simulations, and receive answers instantaneously. Every trainee can view the trainers desktop and vice versa.
  2. Cost Savings and Convenience –
    Courses can be completed from home, the office, or wherever the Internet is accessible. There is no need to travel to a specific location to attend a training program. Less overhead cost for the company and the savings is passed on to the trainees. Shorter course schedules mean that projects don’t have to be put on hold while participants train (for corporations).
  3. Never Miss a Session –
    With online training, you can receive archived video recorded sessions to all enrollees and the streaming video recording links are posted on the Training blog after each session. Participants may view these sessions to review sessions post-class or make up a missed class as needed. Accesses to Video Recordings are available after the training end thus making it easy for you to review after training ends.
  4. Location Independent –
    You may join for an online instructor-led course from any part of the world without having to travel. Trainees can attend from USA, Canada, New Zealand, UK, Australia, India and many other countries around the world.
  5. Affordable –
    Classroom sessions are expensive. You pay for Hotel, Food, Travel plus Course Fees. All those overhead costs quickly add up to more than 5,000 dollars. Online training programs costs less and is a fraction of that cost of classroom training.
  6. Career Focused –
    The online IT training courses match the tasks, assignments or projects you perform for employers on the job guaranteeing that the new skills you gain after training are immediately relevant to your career or employer.
  7. Shorter Sessions –
    By providing shorter session duration and then providing assignments, gives the trainees time to understand the concepts and practice from the assignments and be prepared for the next session. Online training sessions are each 2-3 hrs long and only cover 10hrs per week. Classes are scheduled 2-3 days apart giving you time to practice.
  8. Computer-Aided Simulation Learning –

    A growing number of Online Training courses are utilizing computer-aided simulation. This feature allows you to learn by making critical decisions in a realistic and safe “virtual” business setting. The consequences of your actions can be comprehended immediately. It is a highly-effective method for realizing the potential short- and long-term benefits (or dangers) of specific actions and decisions. The lessons learned using simulation are entrenched in your mind and can be applied to your role immediately.

  9. Minimum Technical Requirements:
    • Operating System: Windows XP or newer
    • Browser: Internet Explorer 6.x or newer
    • CPU: P350 MHz, recommended P500+ MHz
    • Memory: 128 MB, recommended 256+ MB RAM
    • Free Disk Space: 40 MB, recommended 200+ MB for content and recordings
    • Internet Connection: 28.8 Kbps, recommended 128+ Kbps
    • Monitor: 16 bit colors (high color)
    • Others: Sound card, microphone, and speakers OR headset with microphone

How soon after I Enroll would I get access to the Training Program and Content?

Right after you have Enrolled, we will send you an Email to your Gmail id with a Video on How To login to the training blog and get access to the training program and content.

What are the pre-requisites of taking this training?

– Anyone who wants to start his/her career as a Salesforce Administrator / Developer / Consultant.
– Anyone working on technologies which are doing not so good in the market like Mainframes, SAP, Siebel, Oracle, Java, Microsoft .Net
– Someone who has experience as Business Analyst.
– Fresh BE, BTech, MS students.

Who are the instructors and what are their qualifications?

All our instructors are Senior Consultants themselves with a minimum of 10 years of real-time experience in their respective fields. Each trainer has also trained more than 100 students in the individual and/or corporate training programs.

How will be the practicals/assignments done?

Practicals/assignments will be done using the training blog. Instructions will be sent after you enroll.

When are the classes held and How many hours effort would I need to put in every day/week?

Online Live sessions are held weekdays evening CST (Central Standard Time GMT-6) or on Weekends. The schedule is posted for each batch on the website. You have to put in a effort of 8-10 hrs per week going thru the videos once again and completing your assignments.

What if I miss a class?

We Video record every Live session and after the session is complete, we will post the Video recording of that session in the blog. You will have access to these Video recordings for 6 months from the date you start your training. Material access will be provided using Google Drive Cloud for lifetime.

How can I request for a support session?

You can do that by posting a question on the training blog.

What If I have queries after I complete this course?

You can post those questions on the training blog.

Will I get 24*7 Support ?

You will get 24*7 accesss to the blog to post your questions. Trainers will answer your questions within 24 hrs of time. Normally they answer very frequently, like about 1-2 hrs. You can also approach your training coordinator for the same.

Can I get the recorded sessions of a class from some other batches before attending a live class?

Yes, you can. Or you can see our Youtube page for previous batch session recordings.

How will I get the recorded sessions?

It will be provided to you through the trainng blog.

How can I download the class videos?

You wont be able to download any videos. They are available for you to View using the training blog 24*7.

Is the course material accessible to the students even after the course training finishes?


Do you provide Placements as well

We are infact, a Consulting company which provides training so we are mainly looking for trainees who are looking for Placement after training.
After the Training Process explained (Video):
Our 6-step training to placement process (Video):

How can I complete the course in a shorter Duration?

Enroll to our Self paced video training.
Video Explanation – What is Instructor led VIDEO Training –

Do you provide any Certification? If yes, what is the Certification process?

We provide Certification guidance at the end of each course. You will also receive a “Certificate of Completion” from ZaranTech at the end of the course.

Are these classes conducted via LIVE video streaming?

We have both the options available

What internet speed is required to attend the LIVE classes?

1Mbps of internet speed is recommended to attend the LIVE classes. However, we have seen people attending the classes from a much slower internet.

What are the payment options?

We accept Credit Cards, Paypal, Bank payments from anywhere in USA, Money orders, International Wire transfer, ACH transfers, Chase Quickpay, Bank of America transfers, Wellsfargo Surepay. All the payments details are mentioned on the Enrollment page.

What if I have more queries?

Call the number listed on the Course Details page of our website.